Policy
Cancellation & Refund Policy
Effective Date: September 2026
Van Hoose Digital Ventures may provide recurring marketing, lead-generation, digital-property access, or related services to participating businesses. This policy explains our general approach to cancellations and refunds unless a separate written agreement says otherwise.
Cancellations
- Recurring services may be canceled at any time unless a separate written agreement provides different terms.
- Cancellation prevents future recurring charges after the applicable current billing period.
- Customers should cancel before their next billing date to avoid the next recurring charge.
- To request cancellation, contact Van Hoose Digital Ventures at contact@vanhoosedigitalventures.com or through the contact method listed on this website.
Refunds
- Fees already paid for a current or previous billing period are generally non-refundable once that billing period or service period has begun.
- Duplicate or erroneous charges should be reported promptly so they can be reviewed.
- Approved refunds will be returned to the original payment method where practical.
- A specific written agreement between Van Hoose Digital Ventures and a customer can supersede this general policy.
Billing Questions
For billing questions, cancellation requests, duplicate charges, or refund discussions, contact us at contact@vanhoosedigitalventures.com.